Management of a Sales Force M: 7019944355
Need Answer Sheet of this Question paper Contact us at answersheethelp@gmail.com M: 7019944355 Management of a Sales Force Multiple Choices: Q1. ____________ is the stage in which the salesperson must discover, clarify and understand the buyer’s needs. a. Customer Research b. Approach c. Need Assessment d. Planning Q2. This outcome equates to how much information was absorbed and usually involves in giving the trainee some type of test. a. Reactions b. Leaving c. Behavior d. Results Q3. A salesperson’s ______________ is calculated by dividing the number of orders received by the number of calls made (O/C). a. Batting Average b. Call Rate c. Size of Orders d. Direct Selling Expense Q4. Such costs are incurred in connection with a single unit of sales operations. a. Direct Costs b. Indirect Costs c. Overhead Costs d. Fixed Costs Q5. These are the activities that people must perform in orders to carry out the strategy. ...